Your
Operations
Success Partner

About SOSP Consulting Group

We are SOSP Consulting Group, a team dedicated to helping young startups and SMEs solve their most pressing operational problems with a modern, agile approach.

Whenever you’re spending more time firefighting than growing, your team is overwhelmed, and you're not ready to scale - we're here to help.

We provide an Operations Hub that delivers professional, ready-to-implement systems. By applying proven frameworks and our experience across diverse service industries, we help you:

Streamline processes and boost team productivity.
Optimize costs and free up valuable resources.
Prepare your business for strategic moments like new product launches or organizational change (M&A, Restructure, Digital Transformation, Expansion....)

We provide effective, scalable solutions faster than an in-house team, ensuring every project is aligned with your customer needs and long-term business goals.

“I have been doing business in Vietnam for 9 years, how wish i could have met such a team like SOSP at the beginning! Miss Harley's high working efficiency will surely give you a different impression about Vietnam. Good logic, good communication, good time management, full of energy plus rich experience is what left in my mind about their profession."

Gary Zhang (China)

Insights & Articles

Small Business Operations: Core Processes for Startups and SMEs

How Many Core Processes Does a Startup or SME Really Need?

Stop guessing how many processes your small business needs. Use these simple frameworks to map your core processes, focus on what truly matters, and build scalable operations.

A 3–5 week roadmap for cleaning up SOPs and documentation for hospitality brands

Knowledge Base Blueprint: From Scattered Docs to a Scalable System for a Multi-Location Hospitality Brand

Clear, well-structured documentation is the foundation for scaling any multi-location business. Without it, managers waste time searching, versions multiply, and frontline staff lack consistency. This roadmap focuses on cleaning up, organizing, and systematizing core documents — from SOPs to policies — within 3–5 weeks. Once knowledge is well-structured, technology choices (from simple Google Drive setups to specialized SaaS platforms) can multiply efficiency five to ten time

Highlands Coffee achieved remarkable annual savings of 16 billion

Highlands Coffee: One Change, 16 Billion VND Saved

Highlands Coffee achieved remarkable annual savings of 16 billion VND through a simple operational change. This case reveals actionable cost optimization strategies that F&B SMEs in Vietnam can adopt to boost profitability without sacrificing quality.

Your Operations Success Partner