[Workshop] From Market Entry to Operational Excellence: Process Mapping for Retail FDI SMEs and Startups

You’ve entered the Vietnam market — now what’s slowing your team down?

Which processes are essential in your venture?

How do you build a process that actually works — without overcomplicating things?

After entering a new market, most startups and SMEs in retail face the same challenge:

How do we make our operations actually run smoothly — in the local context?

The early hustle often gets the business up and running, but without clear processes, teams fall into daily firefighting, confusion, and customer frustration.